In order to achieve the mission of ¡°serve customers, be responsible for customers and satisfy customers¡±, OVS makes following commitment to product quality and service:
Gurantee to provide excellent pre-sale and after-sale service, introduce product features and requirement to use before ordering, provide relevant materials and be a good consultant.
Carry out technical training according to user¡¯s requirement and carry out quality follow-up and user interview as well as timely update product performance according to user¡¯s requirement and constantly improve product quality.
Ensure implementing product ¡°three guarantees¡± (for repair, replacement or compensation of faulty products). In case of product quality problem in ¡°three guarantees¡± period, the compensation responsibility stipulated in contract will be strictly performed.
For products exceeding ¡°thee guarantees¡± period, it guarantees to provide parts and components and perform maintenance work according to user¡¯s requirements.Accessories and wearing parts of product are provided at preferential ex-factory prices.